How can I log in to the LearningHub@Cegos?
How can I request a new password?
Enter your login name or your email address and password. You have received this via email. Please contact the support team if you have not received this information: digital-learning@integrata.de.
Seven days before the start of the seminar, two emails were sent to you from our LearningHub @Cegos. The first email contains your login details:
After you have been enrolled in a course, you will receive another email with a link to the course you have chosen. This email is sent shortly after you have created your login details.
If you have not received these emails, please also check your spam folder. See FAQ topic „Technical requirements and support“ for new login details.
Please enter your login details that you have received via email to access our LearningHub@Cegos.
After the first login, you will be prompted to change your password.
Once you have changed your password, you will be notified of this change. Please click here on “CONTINUE”.
After the first login, you will receive an overview of your profile data. We kindly ask you to check this data and, if necessary, to correct and complete it.
In order for us to send you a new password, we need your username or email address.
If your account is created in our database, you will receive an automatic message, which is sent to the email address stored in the system. This message contains instructions for further steps.
Now assign a new password.
On the following page, you will receive confirmation that your password has been changed.
Open the learning path. Under "1 - Information about the seminar" => "Access data and information about the live online session" you will find your access data and the "Link to the live online session".
If you are taking part in an IT seminar, you will also be forwarded to the training system here. You will receive these access data from the trainer during the seminar.
Please be sure to carry out the required connection tests (the link is below the access data) a few days before the training. This is the only way you can identify and solve possible limitations in the video and audio transmission in time and thus plan your trouble-free participation in the training.
How do I get technical support?
What technical requirements do I have to pay attention to?
To contact the support team, please proceed as follows:
Please fill in the contact form.
The LearningHub@Cegos is an online platform for which you need internet access to use. We provide you with a stable Wi-Fi connection in all our branches. If you use your own device, you will need authorisation to connect to our Wi-Fi.
We recommend that you check your system configuration. To do so, click on the following link: Check system requirements.
Generally, you should make sure that your Internet browser is up to date. Depending on the configuration of your computer, some problems may occur even if you use one of the browsers listed below. If you are in this situation, please contact your local IT support or use another browser.
The following Internet browsers are compatible with our system:
Today, almost all web pages contain JavaScript, a scripting language that runs in your browser. It helps to make websites functional for specific purposes. If JavaScript is now disabled, some functions may be not available to you of a web page.
Click on the following link for instructions on how to enable JavaScript in the following browsers: Enable JavaScript in your browser.
"Adobe Reader" is standard on both business and home computers. Adobe Acrobat Reader DC is available for free download and allows you to view, edit and print PDF documents.
Click on the following link to download and install Adobe Acrobat Reader DC: Download and install Adobe Acrobat Reader DC.
LearningHub@Cegos – a virtual tour
Text notes and comments in the PDF documents – how does it work?
Why is e-learning not playing?
When you access a seminar on your Learning Wall, you will find the “Privat Files” area at the top left.
You can upload your personal files in this area which you have saved locally on your device. Only you will have access to these files.
Click on “Manage private files”.
Move the files to the provided field and then click “Save changes”.
To edit the PDF document, please first download it locally on your device.
To find a term within the PDF document, open the document and press “CTRL + F” on your keyboard. A search bar will open (at the top or bottom edge of the screen).
To add comments to a document, please follow these three steps:
To add a mark, click the highlight text symbol instead of the speech bubble symbol. Now, you can use your mouse to mark your desired text.
If you see such an error message or a similar one, this may be the reason:
Your device has too low a resolution for displaying the content.
We recommend that you use the following internet browsers supported by our LearningHub@Cegos:
